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Prototype

Beni.

Enquiry follow-up digital product concept.

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06 / THE IDEA

Good enquiries deserve a proper follow-up.

A digital product concept exploring how local service businesses can keep track of incoming enquiries, respond consistently and improve the route from first contact to a booking or paying customer.

  • Plain-English product proposition
  • Lead follow-up and enquiry journeys
  • Conversion-focused interface exploration
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